Contact NutriKonsul and Register Online
Use this page to reach the coordination team or send the registration form for an online dietitian consultation. The form is the fastest route: a coordinator confirms your session window within one working day, usually by WhatsApp.
Four ways to reach us, in order of speed
The registration form reaches a coordinator directly and keeps your details in one place, so it usually gets the fastest reply. Phone and WhatsApp work well for short questions, moving an appointment, or checking whether a consultation fits your household. Walk-in visits are welcome for coordination matters, though sessions themselves run online.
Submit the registration form
The form asks for your name, WhatsApp number, city, and a short description of your current eating routine. Add your preferred session window (weekday morning, weekday afternoon, or evening and weekend) and mention if the consultation is for someone else in your household. Once submitted, a coordinator responds within one working day to confirm the slot and send the intake questionnaire. Nothing is charged at this stage; payment details arrive with the confirmation, by bank transfer before the session.
What to include in the message field
Keep it practical. Note food allergies, the number of people you cook for, any eating pattern you follow for cultural or personal reasons, and your language preference for the session. If you have a specific focus such as family meals, workplace lunches, or a weekly menu for a household with children, say so; it helps with matching you to the right dietitian. One or two sentences is plenty.
- Allergies and foods you would rather avoid
- How many people you usually cook for
- Eating patterns you keep for cultural or personal reasons
- The language you prefer for the online session
Register for an online dietitian consultation
Fill in the fields below. A coordinator reads every submission and replies within one working day, usually by WhatsApp.
Office and contact details
The coordination team works from Jl. Gatot Subroto No. 52, Jakarta Selatan, 12930, Indonesia. Phone +62 21 520 1234. Office hours are Monday to Friday, 09:00 to 18:00 WIB; messages sent outside these hours receive a reply the next working day. Consultations themselves run seven days a week, including evening slots, but scheduling requests are handled within office hours. The office is a coordination point, and consultations are held online.
The coordination desk sits on the ground floor. Visiting hours follow the same Monday to Friday schedule, and a coordinator can walk you through the registration steps in person if that is easier than filling the form yourself.
Office address
Jl. Gatot Subroto No. 52, Jakarta Selatan, 12930, Indonesia
Phone
+62 21 520 1234
Office hours
Monday to Friday, 09:00 to 18:00 WIB
Response times and what to expect
Registration confirmations typically arrive within one working day. Intake questionnaires go out with the confirmation and should be returned at least a day before your session so the dietitian has time to read them. If you have not heard back within two working days, call the office number rather than resubmitting the form; duplicate registrations slow matching down. The coordinator will tell you your dietitian's name and the session format before the call.
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1
You send the form
Name, WhatsApp number, city, your preferred window, and a couple of sentences about your current eating routine. Nothing is charged at this point, and you can add details later.
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2
A coordinator confirms the slot
Usually by WhatsApp within one working day. The confirmation names your dietitian, states the session format, and includes bank transfer details for payment before the session.
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3
Return the intake questionnaire
It arrives with the confirmation. Send it back at least a day before the session, so the dietitian can read your notes and prepare questions about your week, your kitchen, and the meals you already cook well.
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The consultation happens online
You and your dietitian meet by video or voice call at the agreed time, on a weekday morning, a weekday afternoon, or an evening or weekend slot. Follow-up notes come after the session.
Changing or cancelling a session
Contact the coordinator by phone or WhatsApp as early as you can, ideally at least 24 hours before the agreed time. We can usually move a session to another slot in the same week. If you need to cancel entirely, say so directly; there is no penalty, and it frees the slot for someone else. If your dietitian needs to reschedule, the coordinator will offer alternatives without you needing to chase.
Same-week moves are common when you tell us at least a day ahead, and the coordinator keeps your original intake notes with the new slot.
If something changes on our side, the coordinator contacts you first and lists the alternative windows that fit your preferred session time.
Short messages are welcome. A single line is enough to move or cancel a session, and you do not need to explain why.
Questions before booking
If you are unsure whether a consultation fits your situation, ask first. The coordinator can explain what dietitians cover, what they refer to your own health provider, and how the intake process works. Short questions are welcome and often save time later. For detailed nutrition questions, the intake process exists precisely so those are discussed with a dietitian rather than answered offhand by the coordination team.
Is the consultation online, or can I come to the office?
Consultations are held online, by video or voice call, so you can join from home or wherever your day takes you. The office in Jakarta Selatan is a coordination point where the team handles scheduling, intake paperwork, and questions about the registration steps. If it helps to see a coordinator in person first, the desk is open during office hours on weekdays.
What happens after I send the registration form?
A coordinator reads your submission and replies within one working day, usually by WhatsApp, to confirm the session window and name the dietitian you will meet. The intake questionnaire arrives with that confirmation and should come back at least a day before the session. Nothing is charged at the registration stage.
Can I register for someone else in my household?
Yes. Tick the household box on the form and describe in the message field who the consultation is for, how many people you cook for, and anything the dietitian should know about the meals you share. It helps with matching, particularly when one household member avoids certain foods.
Which session windows are available?
Weekday mornings, weekday afternoons, and evening or weekend slots. Consultations run seven days a week, while scheduling requests are handled Monday to Friday, 09:00 to 18:00 WIB. Requests that arrive outside office hours are picked up the next working day, so an afternoon form sent on a Friday is answered the following Monday.
What if I have not heard back?
Call +62 21 520 1234 rather than sending the form again. Duplicate registrations take extra time to reconcile, and one call usually resolves it on the spot during office hours. If you reach voicemail, leave your name and the WhatsApp number you used on the form.
Start with the form
Send your registration and a coordinator will confirm your session window, name your dietitian, and pass the intake questionnaire along. If you would rather talk it through first, the coordination team is reachable by phone during office hours, and every step of the process is explained on the consultation page.